This is the privacy notice of (Site) and (Training Site), which is hosted on the third-party Moodle e-learning platform. The sites and services are operated by Finance Uncovered (we, our, us). Our registered office is at Suite 319 The Pillbox, 115 Coventry Road, London E2 6GG.

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you. Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact [email protected]

Data we process

The information we collect from most users is a very limited amount of data.

Mailing List

We observe data analytics to improve our journalism. We store personal data from user registration for newsletters to improve our reach. We use MailerLite as our marketing platform. Please refer to their privacy policy.

The information we collect from anyone that has signed up to our newsletters includes; full name, email address (personal or business), Analytics (this includes how many times they read our newsletters and click through to our links to published stories)

It is possible to unsubscribe from our newsletter at any time by selecting the unsubscribe action in the newsletter. Once unsubscribed, users will no longer receive emails. Once unsubscribed, their personal data is securely archived; for further information on this please refer to MailerLite’s privacy policy.


Two cookies are used on our Training Site. The essential one is the session cookie, usually called MoodleSession. This must be allowed in a user’s browser to provide continuity and to remain logged in when browsing the Training Site. This cookie is destroyed (in the user’s browser and on the server) when a user logs out or closes the browser. The other cookie is purely for convenience, usually called the MOODLEID or similar. It just remembers a user’s username in the browser if the ‘Remember Me’ option is ticked. This means that when a user returns to the Training Site, the username field on the login page is already filled in. It is safe to refuse this cookie – the user will just have to retype their username each time they log in.

Training data

We collect data for participants from our training courses, either through direct contact with us via email and other forms of communication, or via the 'Enquiry' form on our website. This data is never shared publicly; we employ a strict security and encrypted platform to keep this data secure. We only share applicant ‘identity’ data with our training partners. All applicants are served notice of this upon application. Identity could include information such as first name, last name, title, address and email address, date of birth, and other identifiers that may have been provided at some time including current employment and social media identifiers. We do not collect any special personal information.


We collect data for the functioning of our Helpdesk and Support function. This data is collected either by direct communication with us or via the Enquiry form on our website. This data is never shared publicly; we employ a strict security and encrypted platform to keep this data secure. We do not collect any special personal information.


We collect and store data about previous and current funders of Finance Uncovered. This includes their contact details, contracts and financial details. We hold this data as legitimate interest; we must adhere to our financial and accounting obligations by law and retain funder information to keep accurate records.

Staff and job applicants

We advertise prospective vacancies on our website and never via third party organisations. If you send us information in connection with a job application, we may keep it for a suitable period in case we decide to contact you at a later date. If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

Information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information

Specific uses of information you provide to us

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by other people. Examples include:

  • posting a message
  • tagging an image
  • clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. We do store it, and we reserve a right to use it in the future in any way we decide. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at [email protected].

Communicating with us

When you contact us, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our organisation.

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.

Complaints regarding content on our website

Our website is a publishing medium. We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.

If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

Control over your own information

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes. If at any time you wish to review or update personally identifiable information that we hold about you, or to obtain a copy of any information, you should contact us to make that request by emailing [email protected]

If you request copies of any information that we hold about you, we will tell you when we expect to provide you with the information. If you wish us to remove personally identifiable information from our website, you should contact us to make your request. This may limit the service we can provide to you.

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. If you have any questions regarding our privacy policy, please contact us.

Updated January 2022